SUPPORT
Let’s bring
some clarity.
Find the right next step for app access, applications and the property experience.
GET IN TOUCH
How can we help?
For general support and beta-access questions:
customerservice@bluruwm.comThis address is published on the financial app’s beta entry screen. Response times and support hours have not been confirmed.
Do not send passwords, access codes, identity documents, bank statements or payment information.
How do I sign in? +
Use the financial app’s beta entry page with your authorised email and personal access code. Contact support if you do not have an invitation. Never share your code here.
Can I apply for an account? +
Applications are currently closed. Read the application information for the intended review and activation journey. Beta access does not create a financial account.
Why can’t I access the property portal? +
The separate property beta is protected. An app invitation may not grant access to the portal. Contact support to ask about access; do not share credentials.
Where are the mobile apps? +
We have no verified App Store or Google Play listings to link. Invited customers can use the web beta.
How do I enquire about a service? +
Business Advisory and Developer Finance have separate enquiry pathways. Online receipt is currently unavailable. You can ask general availability questions through support, without sending sensitive records.